Somerton Road Medical Centre – Bulk Billing GPs Roxburgh Park
Somerton Road Medical Centre has served the Roxburgh Park community for over 15 years, providing bulk billing GP services from its convenient location in the Roxburgh Village Shopping Centre. The practice offers comprehensive healthcare including preventative care, chronic disease management, and telehealth consultations, with operating hours seven days a week to accommodate diverse patient schedules.
Located near Roxburgh Park train station at Shop 1, 250 Somerton Road, the centre provides disabled access and ample parking facilities. Patients holding valid Medicare cards or eligible concession cards receive 100% bulk billing for GP consultations, making quality healthcare accessible to families throughout the northern suburbs of Melbourne.
The medical centre maintains a team of qualified general practitioners offering services ranging from childhood immunisations to minor surgical procedures. Online booking is available through the HotDoc platform, allowing patients to schedule appointments with their preferred doctors at convenient times throughout the week.
Who are the doctors at Somerton Road Medical Centre?
The practice employs several general practitioners, each bringing diverse medical expertise and language capabilities to serve the multicultural Roxburgh Park community effectively. The team includes male and female doctors to accommodate patient preferences for gender-specific healthcare providers.
Current general practitioners at the centre
- Dr Mahmood Al Nadeem – experienced GP providing comprehensive family medicine
- Dr Basim Francis – delivers general practice services with particular focus on chronic conditions
- Dr Thomas Quach – offers general consultations and health assessments
- Dr Gursel Alpay – Turkish-speaking GP serving patients who prefer consultations in Turkish
- Dr Catherina Audish – female GP providing women’s health and general medicine services
- Dr Zainab Abdul Mahdi – offers consultations across all age groups
- Dr Hanaa Yohana – provides comprehensive GP services including preventative care
Each practitioner maintains their own appointment schedule, and patients can view individual availability through the HotDoc booking platform. New patients are requested to provide a health summary including details of any existing medical conditions when attending their first consultation.
Doctor availability and booking
Appointments can be booked online via HotDoc, which displays real-time availability for each practitioner. The practice recommends booking ahead for routine check-ups and health assessments, while same-day appointments may be available for urgent but non-emergency conditions. Patients without online access can call the practice directly on 03 8339 8800 to arrange consultations.
The research conducted did not yield specific information regarding Dr Shyam S or additional practitioners who may have joined the team recently. Patients seeking confirmation about current staffing are encouraged to contact the practice directly or check the HotDoc directory for the most up-to-date doctor listings.
What services does Somerton Road Medical Centre offer?
The centre provides an extensive range of medical services designed to address the primary healthcare needs of individuals and families across all age groups. Services encompass preventative care, treatment of acute conditions, and ongoing management of chronic diseases within a bulk billing framework for eligible patients.
Core medical services available
- Shared antenatal care for expectant mothers throughout pregnancy
- Childhood immunisations following the national vaccination schedule
- Travel medicine consultations and travel vaccinations
- Intrauterine device (IUD) insertion and management
- Pre-employment medical assessments for workplace requirements
- Geriatric medicine including health assessments for older patients
- Chronic disease management planning and coordination
- Allergy testing and food sensitivity assessments
- Minor surgical procedures performed on-site
- Wound care and management of skin conditions
- Mental health consultations and care plan development
- Health assessments and preventive health screenings
The practice also offers telehealth consultations for patients who may have difficulty attending in-person appointments, along with the issuance of medical certificates and online prescriptions for eligible conditions. Healthcare plans including GP Management Plans and Team Care Arrangements are available for patients with chronic medical conditions requiring coordinated care across multiple health providers.
For patients requiring specialist care or hospital services, the practice can provide appropriate referrals to facilities such as Mooroolbark Super Clinic or Mulgrave Private Hospital depending on clinical requirements and patient preferences. The integrated approach to healthcare coordination helps ensure continuity of care when patients require services beyond the scope of general practice.
All patients presenting a valid Medicare card or eligible concession card receive 100% bulk billing for GP consultations. Patients without Medicare coverage will incur private billing fees. It is advisable to confirm current fee structures when booking appointments if bulk billing does not apply to your circumstances.
Pathology and additional services
While the research did not identify on-site pathology collection facilities specifically operated by Somerton Road Medical Centre, the practice coordinates with external pathology providers for patient convenience. Patients requiring blood tests, urine analysis, or other pathology services receive appropriate referrals and can arrange collections at nearby laboratories. The reception staff can provide guidance on the nearest pathology collection centres and any preparation requirements for specific tests.
How can I contact Somerton Road Medical Centre?
The practice offers multiple contact channels to accommodate patient preferences and ensure accessibility for appointment bookings, enquiries, and urgent matters. Response times vary depending on the method of contact chosen, with phone enquiries typically receiving immediate assistance during operating hours.
Contact details
| Contact method | Details |
|---|---|
| Phone | 03 8339 8800 |
| info@srmc.net.au | |
| Online booking | Via HotDoc platform |
| Address | Shop 1, 250 Somerton Road, Roxburgh Park VIC 3064 |
Phone calls are answered during all operating hours, with staff available to assist with appointment scheduling, prescription requests, and general practice enquiries. The email address serves as an alternative contact method for non-urgent matters, though response times may extend beyond 24-48 hours during busy periods.
Online booking options
The HotDoc platform provides the primary online booking system, allowing patients to select their preferred practitioner, appointment type, and convenient time slots without calling the practice. HotDoc also sends appointment reminders and allows patients to manage or cancel existing bookings through their online account.
The research did not identify a dedicated fax number for Somerton Road Medical Centre. Patients requiring fax transmission of medical documents, specialist referrals, or Centrelink paperwork should contact the practice by phone to confirm current arrangements and alternative submission methods.
Where is Somerton Road Medical Centre located?
The medical centre occupies Shop 1 at 250 Somerton Road, positioned within the Roxburgh Village Shopping Centre complex in the heart of Roxburgh Park. This strategic location provides easy access for residents of Roxburgh Park and surrounding northern suburbs including Greenvale, Craigieburn, and Mickleham.
Accessibility and parking
- Located within Roxburgh Village Shopping Centre with dedicated parking areas
- Ample parking spaces available for patients attending appointments
- Disabled access facilities provided throughout the practice premises
- Situated within walking distance of Roxburgh Park train station
- Bus routes service the Somerton Road corridor for patients using public transport
The shopping centre setting offers additional convenience, with pharmacy services, supermarkets, and other retail outlets nearby. Patients collecting prescriptions can often combine visits, while those attending early morning or evening appointments benefit from extended parking availability outside peak shopping hours.
For patients travelling from Melbourne’s inner suburbs or the city centre, the practice is accessible via the Hume Highway and the Metropolitan Ring Road, with the Roxburgh Park station providing direct rail connections to Flinders Street Station in approximately 40 minutes.
What are the operating hours?
Somerton Road Medical Centre maintains extended operating hours across seven days, including evening appointments during the week to accommodate working patients and families with busy schedules. This comprehensive availability distinguishes the practice from many other clinics with more limited trading hours.
Weekly schedule
- Monday: 9:00am – 9:00pm
- Tuesday: 9:00am – 6:00pm
- Wednesday: 9:00am – 9:00pm
- Thursday: 9:00am – 9:00pm
- Friday: 9:00am – 6:00pm
- Saturday: 9:00am – 5:00pm
- Sunday: 9:00am – 5:00pm
Public holiday consultations are available from 9:00am to 3:00pm, providing essential healthcare access during periods when many other general practices remain closed. Patients requiring appointments on public holidays should book in advance through HotDoc or contact the practice to confirm practitioner availability.
Evening appointments between 5:00pm and 9:00pm on Mondays, Wednesdays, and Thursdays tend to book quickly due to high demand from working professionals. Booking at least one week in advance is recommended for preferred time slots during these extended hours.
What are the reviews for Somerton Road Medical Centre?
The research conducted did not yield comprehensive or verified customer review data for Somerton Road Medical Centre. Patient experiences and satisfaction ratings would typically be found on platforms such as Google Reviews, Healthshare, or the HotDoc booking system, where patients can rate their consultation experience and provide feedback about specific practitioners.
Factors commonly considered in healthcare reviews include wait times, practitioner communication quality, thoroughness of consultations, and the efficiency of administrative processes. Prospective patients seeking peer recommendations are encouraged to check multiple review platforms and consider the recency of reviews when evaluating patient satisfaction levels.
Finding current patient feedback
Reviews for individual practitioners may be available through the HotDoc doctor profiles, which sometimes include patient ratings alongside appointment booking functionality. The practice’s official website at somertonroadmedicalcentre.com.au may also feature testimonials or patient stories, though such content was not identified during the current research.
Patient reviews reflect individual experiences and may not represent the full range of services or outcomes available at the practice. The absence of identified reviews in the current research does not indicate either positive or negative patient satisfaction levels.
What information is established versus unclear?
| Established information | Information requiring verification |
|---|---|
| Address: Shop 1, 250 Somerton Road, Roxburgh Park VIC 3064 | Complete current doctor roster beyond named practitioners |
| Phone: 03 8339 8800 | Fax number for document transmission |
| Email: info@srmc.net.au | Specific pathology provider arrangements |
| 100% bulk billing with Medicare | Complete list of services with current availability |
| Operating hours seven days per week | Customer review ratings and testimonials |
| Services including immunisations, minor surgery, antenatal care | Dr Shyam S current affiliation with the practice |
| Location near Roxburgh Park train station | Current fee structure for non-Medicare patients |
| Disabled access and parking facilities | Waiting times and appointment availability |
Sources and official information
The information presented in this article draws from publicly accessible sources including the official practice website, government health directories, and verified healthcare booking platforms. Key authoritative sources include the Australian Government Department of Health’s healthdirect service, which maintains current information about registered healthcare providers across the country.
The centre offers 100% bulk billing for GP consults for all patients with a valid Medicare card or eligible concession card.
— Somerton Road Medical Centre official information
Patients seeking the most current information about services, practitioners, or appointment availability should consult the official practice website or contact the reception directly. Healthcare information evolves, and practices regularly update their service offerings, staffing, and operational details to meet community needs.
Summary
Somerton Road Medical Centre provides comprehensive bulk billing general practice services from its accessible location in Roxburgh Village Shopping Centre. With seven-day operating hours including evening appointments, on-site parking, and disabled access, the practice accommodates diverse patient needs. The team of qualified GPs offers services spanning preventative care, chronic disease management, immunisations, and minor surgical procedures. Patients can book appointments via the HotDoc platform or by calling 03 8339 8800. For more details about specific services or practitioner availability, visiting the official website or the healthdirect listing provides authoritative current information.
Frequently asked questions
What is the email address for Somerton Road Medical Centre?
The practice email address is info@srmc.net.au. This address can be used for non-urgent enquiries, although phone contact is recommended for appointment bookings and time-sensitive matters.
Does Somerton Road Medical Centre have pathology services on-site?
The research did not confirm on-site pathology collection facilities. The practice coordinates with external pathology providers and can provide referrals for blood tests and other pathology requirements.
Is Dr Shyam S listed as a practitioner at this medical centre?
No specific information about Dr Shyam S was found in the available research sources. Patients seeking confirmation should contact the practice directly or check current practitioner listings on the HotDoc platform.
What languages do the doctors at Somerton Road Medical Centre speak?
The practice has identified at least one Turkish-speaking practitioner, Dr Gursel Alpay. Additional language capabilities may be available among other practitioners; patients with specific language requirements should enquire when booking.
Can I get a prescription without an in-person consultation?
The practice offers online prescriptions for eligible conditions, which may reduce the need for in-person visits for repeat prescriptions. However, the initial consultation and periodic reviews are typically required to ensure safe prescribing practices.
Is there a fax number available for sending medical documents?
A dedicated fax number was not identified in the research. Patients requiring document transmission should contact the practice by phone to confirm current arrangements and appropriate submission methods.
Do I need to bring anything to my first appointment?
New patients should bring their Medicare card, any relevant concession cards, and a health summary including current medications and medical history. This information helps the practitioner provide appropriate care from the first consultation.
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